Returns

Not quite right? No problem – returns with us are free and straightforward.

How it works

1. Log in:
Sign in at account.aiapure.com

2. Select your order:
Click on the order in question

3. Request a return:
Follow the instructions under "Request a return"

What happens next?

We process your request within one working day and then send you all the return information you need – including a free returns label.

Any questions?

Write to us any time at info@aiapure.com – we're happy to help.

You can find more information about our Right of Withdrawal and the withdrawal form here.