Returns
We're sorry you don't like your Aia Pure product! We'll make the return process as easy as possible for you.
How it works
- Log in:
Sign in at account.aiapure.com
- Select your order:
Click on the relevant order
- Request a return:
Follow the instructions under "Request a return"
What happens next?
We'll process your request within one business day and send you all the necessary return information – including a free return label.
Still got questions?
Write to us at info@aiapure.com – we're happy to help.
You can find more information about our right of withdrawal and the withdrawal form here.